Supports
Professional after-sales service
Thank you for purchasing laser equipment from Shenzhen Dapeng Laser Technology Co., Ltd. and starting our sincere cooperation. Please read this page to learn about the services we provide, and welcome your suggestions on our services so that we can continue to improve and better serve our customers. Whether you are a customer, one of our global distributors, or someone interested in lasers, we are always committed to providing excellent technical support and customer service.
The laser solutions provided by our company have efficient and comprehensive services. It is our unchanging principle to maximize the interests of users. We regard service as the most important product. In order to achieve professional services, we provide users with a full range of technical services and support including consulting, demand customization, equipment maintenance, professional training, etc., and promise to provide the best technical support and after-sales service to ensure that the equipment operates in the best condition.
we can provide the following services to every customer: We provide a detailed user manual with pictures for easy step-by-step learning. For each machine, we provide a video tutorial to help you understand any updates. 24-hour free technical support. If you encounter any problems during use, our technicians will always be there to solve them for you. We provide team meetings via WhatsApp, email, phone, Skype and other platforms until all your queries are resolved. You are welcome to visit our factory at any time to learn about our machines and equipment. We provide free training courses in the factory or online. Provide on-site technical services. (We have professional engineers responsible for the installation, commissioning and maintenance of the machine.